Phone calls are dying. Learn why texting clients can boost satisfaction, reduce stress, and improve retention.

Phone calls are disruptive. Voicemails get ignored. Email chains get buried.

Clients increasingly prefer something else: text messages.

Here’s how lawyers are using text-based communication — with Vikk PRO’s support — to improve results.

1. Clients Actually Respond

Texts get opened in under 3 minutes on average. If you’re waiting on a signature or a follow-up, text often beats email.

2. Keep It Professional (But Personal)

Use Vikk to help draft:

• Friendly appointment reminders
  
• Deadline nudges
  
• Quick updates written in clear, compliant tone

3. Maintain Records

With proper integrations, texts can be saved to your case file — so you stay compliant and organized.

Final Word

Texting isn’t unprofessional — it’s responsive. Meet your clients where they are, and keep them coming back.